K66 Privacy Policy — How Your Data Is Protected

01 Introduction & Scope

K66 is an internationally licensed online gaming platform. We believe privacy is a fundamental right for every member. This privacy policy applies to all users of the k66 website, mobile app, and associated services.

By accessing k66 or creating an account, you consent to this privacy policy. We maintain full transparency in how we collect, store, and use your data — nothing is collected or used without your knowledge.

K66's privacy policy has been developed in compliance with European GDPR, international data protection regulations, and the terms of our gaming license. We review this policy regularly and update it when necessary.

02 What Data We Collect

K66 only collects information that is strictly necessary to deliver its services. The table below details what types of data we collect and why.

In addition to the above, we may in some cases collect your location data (at the country level only). This is primarily needed to verify service availability and comply with local regulations.

03 How Your Information Is Used

K66 uses your data only for its intended purposes. No information is used for unauthorized or unnecessary reasons.

• To create and manage accounts and ensure their security.
• To process deposits, withdrawals, and other financial transactions.
• For KYC verification and anti-money laundering purposes.
• To provide customer service and technical support.
• To promote responsible gaming and identify problematic gambling behavior.
• To send you relevant offers and promotions based on your preferences (with your consent).
• To fulfill legal obligations and report to licensing authorities.

If you no longer wish to receive promotional emails or notifications from k66, you can opt out at any time via your account settings or by contacting our support team.

04 Cookies & Tracking Technologies

K66 uses cookies and similar technologies on its website and app to deliver the best possible experience. Cookies are small text files stored in your browser or on your device.

K66 uses the following types of cookies:

• Essential Cookies — Required for login sessions, security, and core platform functionality.
• Analytics Cookies — Used to analyze user behavior and improve our services.
• Preference Cookies — Helps remember your language, theme, and other personal preferences.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

05 Data Sharing & Third Parties

K66 does not sell or rent your data to any third party. However, limited information may be shared in specific circumstances to meet legal obligations or deliver our services.

• Payment Provider — Only the minimum necessary data is shared with bKash, Nagad, Rocket, and other providers to process transactions.
• Game Provider — Limited session data is shared with licensed game providers for the purposes of game operation.
• Regulatory Authority — Information may be disclosed in response to lawful requests from licensing authorities and law enforcement agencies.
• Fraud Prevention — Limited data is shared with specialist agencies where necessary for fraud detection.

All third parties listed above are required to operate under strict confidentiality agreements. They may not use your data for any purpose beyond what k66 authorizes.

06 Data Security Measures

K66 employs industry-leading technical and organizational measures to safeguard your data. Our security framework is regularly audited by independent third-party experts.

• All data stored with 256-bit AES encryption.
• All communications are secured via TLS 1.3 protocol.
• Multi-factor authentication system.
• 24/7 cybersecurity monitoring.
• Regular penetration testing.
• Data access is strictly controlled — only authorized personnel can view your information.
• Automated backups and disaster recovery plan.

That said, no system on the internet is 100% impenetrable. In the event of a data breach, we will notify affected users within 72 hours as required by law.

07 Your Rights

Under k66's privacy policy, you hold several important rights over your personal data. We respect these rights and are here to help you exercise them.

• Right to Access — You can request a copy of all data k66 holds about you at any time.
• Right to Rectification — You may request corrections to any inaccurate or incomplete information.
• Right to Erasure — Under certain conditions, you may request the deletion of your data ("right to be forgotten").
• Right to Restrict Processing — You may request a temporary restriction on the processing of your data under certain circumstances.
• Data Portability — You can request an export of your data in a structured format.
• Right to Object — You may object to the processing of your data for specific purposes.

To exercise any of these rights, please contact our support team. We typically process requests within 30 days. In some cases, retention of certain data may be required due to legal obligations.

08 Data Retention Period

K66 does not retain your data longer than necessary. A defined retention period is set for each type of information.

• Active account data — retained for as long as the account remains active.
• Financial data after account closure — retained for a minimum of 5 years (legal obligation).
• KYC documents — retained for up to 5 years after account closure.
• Gaming logs and transaction history — 3 years.
• Support communication records — 2 years.
• Cookies and session data — deleted at the end of a session or after a maximum of 1 year.

Once the retention period expires, data is automatically deleted or anonymized so that no individual can be identified. Complete removal from backups may take up to 30 days.

09 Protection of Minors

K66 is strictly for users aged 18 and above. We do not and will not knowingly collect data from minors. Age verification is mandatory at the point of registration.

• Account registration is strictly prohibited for users under 18 years of age.
• If a minor's account is identified, it is immediately closed and all associated data is deleted.
• If parents discover an account registered in their child's name, they can notify us immediately.

If you suspect a minor you know is using k66, please notify our support team immediately. We will act promptly and permanently delete all associated data.

10 Privacy Policy Updates

K66 reserves the right to update this privacy policy as needed. Changes may occur due to legal updates, new technologies, or modifications to our services.

• A notice will be sent to your registered email address before any significant changes take effect.
• The date of any changes will always be visible at the top of this page.
• Continued use of the platform after an update takes effect constitutes acceptance of the revised policy.
• If you do not agree to the updated policy, you may request to close your account.

11 Contact & Complaints

For any questions, complaints, or data-related requests regarding our Privacy Policy, please reach out to our dedicated privacy team.

• Email: [email protected]
• Live Chat: Available 24/7 after logging in to the platform.
• Telegram: Official k66 support channel.

When submitting a privacy request, please include your account ID and a detailed description of your request. We typically respond within 7 business days. Complex matters may take up to 30 days to resolve.

If you are not satisfied with our response, you have the right to file a complaint with the relevant data protection authority in your country. k66 handles all complaints with full transparency and fairness.